Public Tech Support Guides
Resolution steps for when the user gets an error related to a default email setup when installing Vitals
Symptom: Error message shows up saying “The COM port could not be created. Please check your settings and try again.” After selecting a COM port and then c...
Fri, 17 Jul, 2020 at 1:35 PM
Symptom: Message shows up on the HC-100 controller saying that no Bluetooth hardware was found on the device, and therefore the Bluetooth does not turn ON....
Fri, 17 Jul, 2020 at 1:53 PM
Symptom: When trying to pair the Recon controller with the ERV/TM7 via Bluetooth, it does not detect any Bluetooth devices (WACHS MACHINE) after it has fin...
Fri, 17 Jul, 2020 at 1:53 PM
If you are blowing fuses this work instruction will walk you through an electrical test procedure that will determine if one of the following is true: A. T...
Wed, 12 Aug, 2020 at 11:16 AM
How to perform a Bluetooth Cleaning 1. Click on settings 2. Click on BT_CleanReg 3. Click on Clean Reg 4. Click on OK 5. Now it ...
Thu, 9 Mar, 2023 at 1:41 PM
Pairing HC-100 to Bluetooth 1. Go to settings 2. Go to connections 3. Go to Bluetooth 4. Click on add new device 5. Click on whi...
Wed, 30 Sep, 2020 at 6:19 AM
How to perform a factory reset on your HC-100: NOTE: Performing a factory reset will delete all personal data and any new programs that were installed b...
Mon, 14 Mar, 2022 at 3:20 PM
Hydraulic Oil Type: Industrial and Mobile Hydraulic Systems Recommended: Mobil DTE 24 or equivalent (150 degrees C Max Operating Temp.) Other: Ant...
Tue, 14 Feb, 2023 at 2:43 PM
Loose connection on handle trigger. 1. Remove the two screws holding the cover in place on the backside of the trigger. Once screws are out push on the...
Mon, 21 Sep, 2020 at 1:15 PM
How to change battery in your P2 housing Sign of a bad battery 1. Remove the four screws on top of housing plate 2. Separate top plate fro...
Mon, 21 Sep, 2020 at 12:53 PM