Public Tech Support Guides
Resolution steps for when the user gets an error related to a default email setup when installing Vitals
1. Plug in your P2. Press the reset button on your GFI and see if light comes on. 2. Make sure breaker on the back of the motor is not tripp...
Tue, 2 Feb, 2021 at 8:19 AM
Manuals for equipment and Vitals: https://turnvalves.com/Product-Manuals/
Tue, 21 Feb, 2023 at 11:08 AM
You can edit the Size field to include more valve sizes via Vitals Desktop. Once it is updated in Vitals Desktop, you will have to do a FlashTransfer or Dat...
Mon, 10 Jul, 2023 at 11:05 AM
To create custom fields in the Vitals Desktop database (for either valves or activities), follow these steps as outlined in the Vitals Reference Manual: ...
Fri, 14 Nov, 2025 at 9:01 AM
Symptom: After doing a data transfer, it says data transfer complete, but upon clicking browse activities, some or all of the activities transferred are not...
Thu, 13 Aug, 2020 at 12:08 PM
You can add fields by going to Settings--> Database Setup--> Customize Data Fields in Vitals Desktop. Then do a Data Transfer to update the new field...
Thu, 13 Aug, 2020 at 10:40 AM
Symptom: activities saved in silver box or yellow box not transferring to database. Performs data transfer and towards the end it says Data Transfer Complet...
Thu, 13 Aug, 2020 at 12:07 PM
When the user installs Vitals, (Example was when the user installed Vitals 3.6.3), and then it asks for default email client(Microsoft Office Outlook) when ...
Thu, 13 Aug, 2020 at 10:52 AM
Symptom: Vitals crashes/closes after clicking IMPORT. Possible Causes: Saved activity related: Corrupted saved activity in handheld controller Check a...
Thu, 13 Aug, 2020 at 11:58 AM
Symptom: After connecting Recon to computer it appears it’s installing the drivers but it fails. Computer does not recognize Recon. Possible Causes: Wi...
Thu, 13 Aug, 2020 at 12:00 PM