Public Tech Support Guides

Resolution steps for when the user gets an error related to a default email setup when installing Vitals

P2 electric handle switch
Loose connection on handle trigger.  1. Remove the two screws holding the cover in place on the backside of the trigger. Once screws are out push on the...
Mon, 21 Sep, 2020 at 1:15 PM
P2 vitals battery replacement
How to change battery in your P2 housing  Sign of a bad battery  1. Remove the four screws on top of housing plate 2. Separate top plate fro...
Mon, 21 Sep, 2020 at 12:53 PM
P2 vitals ready electric lower circuit board replacement
1. Remove the four screws holding the upper cover in place. 2. Pull apart or tap the side of the cover with a soft hammer till free. Flip cover and di...
Mon, 21 Sep, 2020 at 12:56 PM
P2 vitals ready metric to U.S. vice versa
How to change your display to metric or U.S. 1. Press and hold reset count and zero torque at the same time until it changes to U.S. or metric. If...
Mon, 21 Sep, 2020 at 1:51 PM
Transducer Error - Potentiometer Adjustment
Please view the enclosed guide to walk you through adjusting your potentiometers.
Thu, 8 Oct, 2020 at 8:01 AM
Trav-L-Vac 300: Locked Blower Repair Guide
Repairing locked up blower on a trav-l-vac 300 1. Remove hose clamp and remove silencer 2. Remove fittings from blower
Thu, 27 Aug, 2020 at 10:33 AM
Vitals: Activities not saving/transferring to database
Symptom: After doing a data transfer, it says data transfer complete, but upon clicking browse activities, some or all of the activities transferred are not...
Thu, 13 Aug, 2020 at 12:08 PM
Vitals: Adding data fields to Vitals Mobile
You can add fields by going to Settings--> Database Setup--> Customize Data Fields in Vitals Desktop.  Then do a Data Transfer to update the new field...
Thu, 13 Aug, 2020 at 10:40 AM
Vitals: Data transfer in Silver/Yellow Box
Symptom: activities saved in silver box or yellow box not transferring to database. Performs data transfer and towards the end it says Data Transfer Complet...
Thu, 13 Aug, 2020 at 12:07 PM
Vitals: Database mismatch
Symptom: Database mismatch message after performing a Data Transfer.  Possible Causes / Resolutions:  Directory related: This message seems to ap...
Thu, 13 Aug, 2020 at 12:23 PM