1. Go to support.ehwachs.com and click on the "SIGN UP" link at the top right portion of the screen.
2. Fill in the necessary information and click on "REGISTER" to create your account.
3. You will know that it was submitted when this green box appears that tells you that an activation email was sent to your email account.
4. You will also receive an email asking you to activate your account. The activation email will look like the image below:
5. If you click the link to activate your account a page will pop-up asking you to type in your name and to create a password. After you fill in the information and click "Activate and Login" you will be taken to your portal on the support.ehwachs.com website where you can view all of your old and open tickets.
6. After you activate your account you can go to support.ehwachs.com and login at any time.
7. After you click "LOGIN" you caan type in your email address and password to login to your account.
8. Once you login you can check the status on any tickets associated with your account.
9. While checking the status of tickets you can view tickets, search for tickets, open tickets and reply to the tech support team. The screen below shows you what will pop-up if you click on the "Check Ticket Status" link.
10. If you click on any of your tickets you can view, edit, and add to your ticket as shown in the image below.