Symptom:  Error message shows up saying “The COM port could not be created. Please check your settings and try again.” After selecting a COM port and then clicking Finish.

 Possible Causes:

  1. Bluetooth Manager related:
    1. COM port got locked internally to one BT device. 
      1. RUN CLEAN BLUETOOTH REGISTRATION UTILITY
        1. If the previous step failed, perform a FACTORY RESET and try again.